Teacher-Student Contact Time
Many programs choose to require some amount of face time for their online participants. In some cases, this choice is tied to state funding or attendance requirements. Some programs define how much teacher-student or student-student interaction should be incorporated into an online course, including expectations regarding how quickly teachers are expected to respond to phone calls, emails or postings.
This topic is covered in detail in Face Time or Interactivity Requirements in the Curriculum & Instruction Policies topic.